Caring for Talent

We strive to provide our professionals with the best environment to develop their talent, and we implement different measures to ensure the physical and emotional health of our team, including social benefits, work-life balance programs, flexible work, medical services and the promotion of sports and corporate wellness.

Quality employment

Since its inception, Management Solutions has been fully commited to creation of quality jobs for young people in the countries in which it operates. Each year, more than 1,000 professionals join the Firm, most of them recent graduates for whom Management Solutions is their first contact with the world of work. 

We offer our staff the opportunity to participate on leading consulting projects for clients who are leaders in their respective industries, while ensuring financial compensation above the industry average. 

In addition, we provide our professionals with various tools and programs to ensure their professional development.

Talent onboarding and retention

Recruiting talent is one of our main challenges; we are constantly looking for professionals who share our purpose and values, through implementing a transparent and fair selection process, based on objectivity and equal opportunities. 

Talent incorporation to the Firm is carried out through the following channels: presentations and seminars at universities, job fairs, our corporate website, contacts with career services at key European and American universities and business schools and employment portals. 

From the moment candidates join the Firm, they embark on our onboarding program, a process that integrates our new professionals into our corporate culture, values and principles, and allows them to become familiar with our work methodology and acquire the necessary knowledge of our internal processes and policies. From this first moment and throughout their professional career, we carry out a thorough follow-up of all professionals, reviewing their achievements and improvement paths through semi-annual evaluation processes. We also seek to identify and align our professionals' aspirations with the Firm's needs through biannual mentoring processes.

Mentoring program: the mentor’s role

Our mentoring program is aimed at all the Firm's professionals, from newly hired consultants to the management team, and seeks to listen to and guide them, identifying their concerns and aligning them with the different needs of the Firm. 

Mentoring of professionals up to the experienced senior category is carried out by directors, managers and supervisors, and mentoring of the management team is done by our HR department. Their main aim is to identify the concerns of our professionals and to advise them, involving ourselves as much as possible in their professional career plan. 

In addition, the mentoring program is extended to future employees of the Firm (candidates who have passed the selection process and have received a letter of offer inviting them to join the Firm in the following intake). All of them are assigned a mentor (senior or experienced senior consultant) whose mission is to guide them, resolve any doubts they may have, offer them advice on our different types of projects and corporate culture and by doing this generate a feeling of belonging, facilitating their future incorporation.

Internal career advancement and career plan

We take our professionals' career development very seriously, and that is why we guarantee a clearly defined career path, where career development depends exclusively on individual merit, with no limit to professional growth. 

From the time they join the Firm, all consultants embark on a professional career during which they will climb to different levels of our corporate ladder according to their merits, taking on new responsibilities and leaving their previous functions to the upcoming consultants. 

This annual promotion system supports ongoing development and ensures all professionals can, over time, and depending on their achievements, potentially become partners of the Firm. 

This development is aided by our evaluation system, which is based on recognition of the each person’s effort in the exercise of their professional responsibilities. Therefore, this process is key to assessing performance throughout the year, as well as to identifying each consultant’s professional skills and potential areas for improvement. 

The evaluation for managerial profiles differs from that for non-managers given the nature of their work and the responsibilities acquired. Consequently, the evaluation is conducted based on objectives that each manager defines and validates with the partner responsible at the beginning of each fiscal year. 

The evaluation process is carried out in two phases throughout the fiscal year: the first, to ensure the correct understanding of the objectives set; the second, to evaluate overall performance during the year and determine the variable component and the promotion based on the degree to which objectives were achieved. 

The evaluation is an excellent opportunity for improvement, for exchanging comments and views between the evaluee and the evaluator and providing the correct guidance on the work to be carried out.

Remuneration policy

The compensation policy reflects, at a global level, the distribution of fixed and variable compensation for professionals, as well as the various social benefits offered. This policy is in line with the level of excellence and the quality of the services offered, ensuring economic compensation above the industry average. 

All professionals have a fixed component according to their profile and evaluation, which ensures the necessary motivation to carry out their work. This fixed component is supplemented by a variable component, which in any case depends on their continued employment with the firm until the end of the financial year. The variable amount received by each professional depends on the result of their evaluation (in the case of staff professionals) or on the fulfillment of pre-established individual objectives (in the case of executives), as well as on the financial results achieved by the Firm, in the terms and within the scope to be determined annually.

International projection

Management Solutions’ multinational activity is on the rise. This growth calls for increased travel between offices and, in some cases, relocation abroad. Work in other locations provides an opportunity for the Firm’s professionals to acquire international experience while working in teams that are not only multidisciplinary but also multinational. 

In all cases, but especially in the case of long-term assignments, the Human Resources department aims to facilitate employee travel as much as possible: 

• The personal preferences of the professionals involved. 

• Compensation and benefits (meals and accommodation, relocation bonus, flybacks, insurance and other benefits to facilitate relocation).

• Logistical support to relocate. 

• Employment, tax advice and procedural formalities.

Diversity and inclusion

Equal opportunity is one of the basic principles of our corporate culture. The Firm implements different policies and control measures to avoid any type of discrimination or inequality based on race, gender, sexual identity, sexual orientation, age, religion or belief, disability, marital status, pregnancy or maternity, or any other characteristic. 

Equality Plan 

Equal treatment and opportunities between women and men, as well as the elimination of any type of discrimination based on sex, are an essential part of the principles and values of the Firm's corporate culture. 

Since its incorporation, and as a sign of this commitment, the Firm has been implementing measures aimed at promoting equality and non-discrimination between women and men, regardless of the legal system in each of the countries in which it operates. 

Reinforcing this ongoing commitment to equality and with the aim of articulating all measures implemented and ensuring strict compliance with them, Management Solutions has had an Equality Plan in place since 2011, which includes the Firm's policies aimed at preventing any situation of direct or indirect professional discrimination, especially on the basis of gender, in the system of access to employment, professional classification, professional training, promotion, remuneration and organization of working time, as well as the reconciliation of work, personal and family life. 

During 2023, this Equality Plan was updated (successive plans have been published since 2011) through a detailed review of selection, classification, professional promotion, work-life balance, female representation, remuneration and harassment prevention processes. 

Based on the diagnosis of Management Solutions' situation, carried out in accordance with the analysis described above, the Equality Plan sets out the equality objectives to be achieved in the Firm, as well as the strategies and practices to be adopted to achieve them, and establishes effective systems for monitoring and evaluating the objectives through the Equality Monitoring Committee. 

The Plan, valid until March 30, 2027, includes a structured set of measures that are either in the process of being implemented or have a planned implementation date during the Plan's term, as well as a compilation of the measures that were already implemented. 

In addition, together with the new Plan, a new Protocol to prevent sexual and gender-based harassment in the workplace was incorporated, including clear guidelines for action that reflect the Firm's commitment to prevention and zero tolerance of this type of conduct. 

Also, Management Solutions, aware of the importance that work-life balance has for its professionals, has established some measures in order that all employees may have a satisfactory professional career, and to make sure that achieving a work-life balance does not prevent women from accessing jobs, or from being promoted later in their careers. 

Among the measures aimed at helping employees reconcile their work and family life are reduced working hours, permits, leave, flexible working hours, summer work hours, etc. 

In its commitment to equality, the Firm will continue to strengthen its policies in this area. In particular, through the following actions: 

• Continue to disseminate and inform about existing measures within the Firm’s work-life balance policy 

• Continue to promote the use of new technologies available to the company for meetings: videoconferencing, teleconferencing, wireless, etc. 

• Finally, Management Solutions’ compensation policy makes no distinction between men and women. Our salary bands are exactly the same regardless of gender, based only on category and goal achievement. 

Universal accessibility for people with disabilities 

As part of our ongoing commitment to inclusion and diversity and the fight against any type of discrimination, in 2016 we approved an Anti-discrimination and Anti-harassment Policy formalizing the principles that were already being implemented at Management Solutions to avoid any type of discrimination in the Firm: 

• Collaboration agreements with organizations such as Down Madrid, Opteam, Ibermática Social and Fundación ONCE with the aim of facilitating and promoting the work integration of people with disabilities into the regular labor market: 

• Participation in the Training Program for the Labor Inclusion of Young People with some type of disability (Promentor) launched by Fundación Prodis. 

• Volunteer days and participation in events promoted by third parties with the aim of achieving the integration of people with different disabilities.

Training and professional development

We give special importance to the training of our professionals. Providing the necessary means and resources to guarantee the training and development of our human capital is key to ensuring both the growth of our professionals and the quality of the service provided to our clients. For this reason, we devote about 10% of our capacity to training. 

Every year we review and update our global Training Plan, expanding it and incorporating new courses, improving contents and adapting them to new environments. This plan combines the acquisition of technical knowledge, management skills and leadership abilities on the different strategic axes of the Firm. 

Initial Training Plan 

Our consultants join the Firm with a wide variety of academic profiles. For this reason, professional life at Management Solutions begins with a training plan aimed at ensuring a strong common knowledge base that will prepare our people for the new challenges and responsibilities they will immediately assume. 

Master's Degree in Business Consulting 

In the first two years, training is provided through our Master's Degree program in several offices. All professionals joining Management Solutions in these offices will receive the Master's Degree in Business Consultancy, which is provided jointly by the Universidad Pontificia Comillas and Management Solutions over a two-year period. 

The Master’s degree aim to provide the knowledge and skills needed to deliver excellent performance in the field of business consulting. This includes the following: 

• Mastering the basic subjects essential for the performance of consultancy work, including economics, accounting, applied mathematics and statistics. 

• Learning the regulatory framework, market trends and current situation of the financial, energy and telecommunications industries. 

• Acquiring advanced expertise of the financial sector, its products, and the management of its risks and processes. 

• Mastering the technological tools necessary for undertaking professional consultancy work, including office automation, statistical software and database design. 

• Applying the skills and knowledge acquired in different contexts and using them to solve a wide range of problems. 

In addition, the Management Solutions - ICADE Business School Master’s degree in Business Consulting has included a specialization in Data Science targeted at technical and methodological profiles, which provides the necessary tools to put data analysis at the center of the Firm’s value proposition. 

Diploma in Business Consulting 

All professionals who join the Firm in our Mexico offices take the Diploma in Business Consulting, offered in collaboration with the Tecnológico de Monterrey. 

The program is designed to help students acquire the knowledge and skills necessary to develop and excel in Business Consulting. Two academic years are required to complete the program. 

Business Training Program 

Since 2019, a Business Training Program is offered for senior professionals in our Brazil office in collaboration with the Insper Institute, one of the most prestigious higher education institutions in Latin America. 

The contents of this program include commercial management and marketing focused on financial services, digital transformation and problem solving. 

Ongoing training plan 

In addition to the initial Training Plan, Management Solutions’ consultants have extensive training opportunities throughout their career, averaging 600 hours devoted to training in the first two years, 150 hours at senior and experienced senior level and 50 hours from supervisor level onwards. 

Through our training courses, designed for each professional category and seminars to develop specific capabilities, we aim to provide the best training opportunities to expand knowledge and develop skills. 

For the purpose of advancing the knowledge areas most relevant to each region, and thus contributing to local business growth, Management Solutions offers regional courses as part of an overall training program comprising local, global and regional courses. 

• Local courses. Courses designed for professionals in a particular office or unit and supported by the Human Resources team. 

• Regional courses. Courses designed for all professionals within a particular region. 

• Global courses. Courses designed for professionals within a specific category or across categories in all of Management Solutions’ offices. 

Specialized Knowledge courses 

On-site courses involving an evaluation test are delivered by the Firm’s partners, directors, managers and supervisors throughout the first years of the professional’s career. 

Specialized external courses 

Specialized courses or seminars for professionals to update knowledge, obtain certifications or receive specialized training in a specific area, for a specific project or for R&D. 

Skills courses 

Courses aimed at developing the skills needed for professional practice (team management, leadership, negotiation, development of lasting customer relationship models, etc.), targeted at professionals from all our offices who have reached senior level or above. 

Language courses 

Language courses - English, Portuguese, Italian, German, Spanish, etc., are offered depending on the specific needs of our professionals in each of the Firm’s units. These can be group courses (for all professionals) or one-on-one private lessons (for Supervisors and above). 

Online training 

Management Solutions has an e-learning training portal that complements the online training section available on the corporate Intranet. The portal makes it easier for the Firm’s professionals to follow both the training plan and the additional on-demand training content, allowing them to access specific training materials (documentation, multimedia support, exercises and case studies) online. 

In addition, the firm's training offer is strengthened thanks to the collaboration agreement with Coursera. With the inclusion of this e-learning platform in the firm's training offer, Management Solutions' senior professionals complement their knowledge by having access to a catalog of specialized courses in various fields.

Corporate wellness

The well-being of our professionals is a priority for Management Solutions. Our care for our team is not limited to facilitating their professional development through a career plan and an ongoing training program, but we also implement various measures to promote their physical and emotional health, including social benefits, work-life balance programs, flexible work, medical services and the promotion of sports. 

Health Care 

Management Solutions cares about the health and safety of its professionals beyond the workplace. For this reason, it has policies and measures in place to prevent occupational risks, as well as a medical service that effectively complies with the legislation in force in the countries in which the firm has offices. 

Health insurance 

The Firm's professionals may subscribe to optional private medical assistance services and have access to other services (such as dental coverage with special deductibles, refractive surgery for myopia and travel assistance) depending on the country in which they are located. 

Health and occupational risk prevention information 

The Intranet establishes a system of communication with employees that offers professionals comprehensive information regarding health, as well as risk-prevention guides and news of interest. 

The Firm also distributes the newsletters of the Spanish Association Against Cancer with messages on health, prevention and early detection of cancer to business groups, and whose main objective is to raise public awareness of the importance of prevention and early detection of cancer. 

Additionally, all professionals take a basic occupational risk prevention course developed by our own risk prevention technicians. Primary intervention teams also take specific courses in centers set up to provide this type of training. 

Social benefits and corporate agreements 

We provide our professionals with a series of social benefits, which differ from country to country, with the aim of promoting health and facilitating work-life balance, the most common of which are as follows: medical insurance, accident insurance, life insurance, restaurant tickets, day care tickets, mobility tickets, special conditions with financial entities, sports and corporate wellness programs, corporate agreements related to health, leisure, free time, etc. 

Work-life balance and flexible work 

In order to facilitate work-life balance, we offer our professionals the possibility of flexible work arrangements, with a percentage of non-face-to-face time that varies according to the circumstances and legislation in each country, although it is generally around 30%. The rest of the time is spent working face-to-face (in our offices or in the offices of our clients), thus favoring teamwork and interaction with the client. 

Sports Club 

More than 2,000 professionals participate each year in the tournaments and activities organized by the Sports Club, an initiative that aims to offer its professionals a motivating proposal for healthy leisure activities that also serve as an integrating activity. 

Aware that regular physical activity is essential to prevent and manage some diseases, reduce symptoms of depression and anxiety, reduce cognitive impairment, improve memory and promote brain health, the Sports Club aims to encourage and facilitate the practice of all sports of interest to the firm's professionals, including soccer, basketball, padel, tennis, beach tennis, beach volleyball, pickleball, chess, golf, athletics, etc., and does so in two ways: by organizing internal championships and by sponsoring participation in external events, and in two ways: by organizing internal championships and by sponsoring participation in external inter-company competitions, many of which are also of a charitable nature. 

Through sports, we also try to promote the firm's values, such as the spirit of self-improvement, teamwork, achieving common goals, personal fulfillment, dynamism, etc. 

In addition to its existing sports and corporate wellness activities, Management Solutions offers its professionals a sports platform that provides access to gyms and other sports activities and digital services in ten different countries at discounted rates.